FAQs

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What types of products do you offer?

We offer a wide range of apparel and accessories, including clothing, shoes, bags, and jewelry for men and women.

How can I contact customer support?

You can reach our customer support team by sending a message through the chat window or by emailing us at info@Swrzm.com. We strive to respond to all inquiries within 24 hours.

What is your contact info?

Our contact information is as follows:

Email: info@swrzm.com

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. Please note that shipping fees and delivery times may vary depending on the destination.

Are your products made from high-quality materials?

Yes, all our products are made from high-quality materials to ensure durability and customer satisfaction.

Do you offer any discounts or promotions?

Yes, we frequently offer discounts and promotions on our products. Make sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.

What is your return policy?

Our 7-day return policy requires items to be in original condition with tags and packaging for eligibility. Report issues to info@Swrzm.com. Returns exclude perishables, custom, and hazardous items, sale goods, and gift cards. EU customers have a 14-day cooling-off period. Refunds processed in 10 business days.

What are your shipping details?

We ship most products from China, Turkey, United States, Sweden, Ireland, and Germany. You can track your orders in your account and view the expected delivery time on the product page. We generally take two days to process and ship orders, but high volume may cause delays. You can contact us for any queries. We offer multiple payment methods and support online payments in various currencies. We also provide payment plans for affordable installments. We offer different shipping methods and calculate shipping costs based on factors like item nature, weight, size, and distance. International shipping may have additional fees and taxes. We accept exchanges for damaged or misrepresented products and offer returns within 7 days of receiving the delivery. We do not have an affiliate program or physical store. We provide a one-time warranty for product integrity. Customs clearance and import permits may be required in some cases.